FAQ Section

Here you can find some Frequently Asked Questions. Please feel free to contact me if you do not see your question listed here.

What is a DC#?

A Delivery Confirmation Number (DC#) is given with each order. With this number you can track your package using the
USPS.com site.

My product is damaged, what is my next step?

Please contact me with your order number and that status of your package. I will contact you via email with the next step.

My Delivery Confirmation Number status at the USPS site states my package is still processing .....

I do everything in my power to ensure your package is delivered to you in a safe and trackable manor. I have no control over how the USPS processes your orders. If you want a 100% guarantee, please feel free to ask for your package to be insured. Every package is mailed with a Delivery Confirmation number to track your package.

I am not sure if my order went thru, how do I check this?

In your account section you can view your order history. If your order went thru you can see the details in there. You should also recieve a confirmation email with your order details.

When I choose to pay via PayPal, it takes me to a new page. Is this right?

PayPal payments are processed off this site onto their site. After they have processed your payment you will be brought back to this site.